Do I have a system of statistics of my website?

Yes of course, You have in the control panel a complete system of statistics; You wil be able see the one who visited your web site, which navigated pages, how much time was, where from it came, and more information that you want.
If you want to watch it will have to enter to the icon "Statistics" of your control panel.

I have installed scripts that were working in my previous server but not in yours. ¿Why are they not working?

This can happen for several reasons. it does not provide support for software of third parties lodged at the offered plans. the most simple important of all the factors, is that all the servers do not work equally. Variations in the version of the operative system, safety and other aspects of the configuration of the same one do that modifications should be realized in the configurations of the scripts. You have to always reinstall any script in the new server.

Where do I must transfer the files HTML like the index.html in order that it could be called when I register the name of the domain?

The files must be tranfers in the directory www/of the account related to the domain. The folder www will see her when it`s been connected for FTP.

Note: It is important to notice that in the servers linux the names of the files and directories are sensitive of differentiating capital letters of small letters like that for example Index.html is different of iNdex.html and of index.html is advisable always to work with all the names at small letters.

How can I enter to my control panel of my domain while is shutting down?

You must enter across our web page enter your user's name and password.

When I am entering into my domain in the screen you notice an error of Forbidden, what does it is mean??

Forbidden
You don't have permission to access / on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/1.3.31 Server at www.dominio.com Port 80

This mistake is given when a page of index does not exist in the folder that this trying to access by the web, (for example index.html)

Note: is important to notice that in the servers linux the names of the files and directories are sensitive of differentiating capital letters of small letters like that for example Index.html is different of iNdex.html and of index.html is advisable always to work with all the names at small letters.

How can I create a subdomain to my domain?

It is too simple, enter to your control panel and Server do click in the icon .

1. Press the option Subdomain

2. Introduce the name of the Subdomain in the corresponding field

3. Click on the button Add
A directory with the same name of the subdomain will be registered inside the folder public_html of your FTP. In this folder it will have raise the files that will belong to the subdomain.

How can I change the password of my domian?

To change the password enter to the control panel, Server press clic in the icon and then selects the option Password of domain.

Do not recive my email into my email address?

Usually, the email accounts fill very quickly, when the mailbox is completed the email it can be only in an internal tail to the wait of being delivered, once liberated the space in the mailbox it is necessary to wait that the program of messenger check the condition (status) of the mailbox to see if it is possible or not to deliver the mail. This one has a time of life of approximately ten days inside this tail, after this time they are eliminated, and the time of monitoring in the mailbox for mistakes at the moment of delivery is of approximately 2-5 min. (This different depending on the size of the tail that exists in the server, if the tail is small the time is smaller and vice versa).

The way of solving it is increasing the quota of space.

what kind of permissions can I type in my script CGI to could run properly in my server?

To be able to execute the scripts in the server you must enter to File Manager And to assign permissions chmod 755 to directly script.

My web page did not see, I activate my domain yesterday.

From the moment in which there is acquired the domain, the same one a space will be late from 48 to 72 hours(o'clock) in being full and active in Internet.

I have tranfered my file Index.html, but my web page is still offline.

Please bear the following considerations in mind:

1.- Every web site must have a file index (html,shtml,htm,php, etc).
2.- The names must be in small letters (index.html, index.shtml, index.htm, etc).
3.- The index file must be in the folder www/.

I realizad it´s produced an error in the Invalid Username (case sensitive).

This one is a common mistake and owes to that this using a capital letter or small letter in inadequate form.
99 % of the systems of authentication for User and Password, is sensitive of differentiating the capital letters of the small letters, Daniel like that belongs different from dAnIeL or from DANIEL, verify if it is really the user's name. If he is completely sure that the name is the correct one, it is possible that the system has converted everything to small letters or to capital letters.

What kind of tools do I have in my e-mail address to avoid Spam email?

To avoid an e-mail spam, the servers linux have 2 fundamental tools they are:

- Spam Assassin. It is obtained entering to the account CPanel of the domain the one that we it want to activate, menu: Email> Spam Assassin (only it is necessary to activate it), once activated we can configure, it has several options like black lists (black lists) and whites lists (white lists) between others who allow to avoid the received an email spam to the email accounts a particular domain.

- E-mail Filtering It is obtained entering to the account CPanel of the domain the one that we it want to activate, menu: Email> (Filters of Mail). Here you can decide if you do not want to receive for any characteristics in particular (message, sender, I title...). For example, can we open a filter in order that they are not allowed to spend the email with the title (Subject) " Virus? " Very common in these days.

Note: The activation of the Spam Assassin and of the filters of email, they do that the email office that are filtered, accumulate in a file Inbox in a folder called Trash that it is necessary to empty in order that an unnecessary space does not deal in the accounts, it must be careful when its going to delete this file.